Shipping & Delivery Policy

Effective Date: 18-Jan-2025

At rozPetals, we are committed to providing a seamless shopping experience by offering fast and reliable delivery across India. Below are the details of our shipping and delivery process:

1. Free Shipping Nationwide

1.1 Free Shipping
We offer free shipping on all orders across India, regardless of the order size or destination. There are no additional shipping fees, so the price you see is the price you pay at checkout.

2. Dispatch and Delivery Times

2.1 Dispatch Time
We aim to process and dispatch all orders as quickly as possible. Once your order is confirmed, we will dispatch the product on the next business day.

2.2 Delivery Time
After your order has been dispatched, you can expect delivery within 3 to 4 business days, depending on the location. Delivery times may vary slightly based on your geographic area, but we always strive to deliver as quickly as possible.

3. Shipping Method

3.1 Shipping Partners
We work with trusted shipping partners to ensure timely and secure delivery of your products. All orders are dispatched using reliable courier services.

4. Payment Methods

4.1 Payment Options
Currently, we do not offer Cash on Delivery (COD). We accept the following secure payment methods:

  • Debit and Credit Cards (Visa, MasterCard, etc.)
  • Net Banking
  • UPI Payments
  • Digital Wallets (e.g., Paytm, PhonePe, etc.)

5. Tracking Your Order

5.1 Order Tracking
Once your order has been dispatched, we will send you a tracking number via email or SMS. You can use this tracking number to track the status of your delivery on the courier’s website.

6. Shipping Address

6.1 Accurate Shipping Information
Please ensure that your shipping address is complete and accurate when placing an order. We are not responsible for delays or delivery issues due to incorrect or incomplete address details provided by the customer.

7. Delays in Delivery

7.1 Potential Delivery Delays
While we strive to ensure timely delivery, there may be occasional delays due to factors outside our control, such as weather conditions, high demand during festive seasons, or disruptions in the shipping network. In case of significant delays, we will notify you via email or whatsapp.

8. Customer Support

If you have any questions or concerns about your order or delivery, please feel free to contact our customer support team at:

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